Help & FAQ

Help & FAQ

Getting Started

How do I create an account?

Click Register, fill in your details, and verify your email. You must be 18 or older.

How do I become a creator?

Go to Settings then Verify Identity after registering. Once approved, set your subscription price and start uploading content.

How do I subscribe to a creator?

Visit a creator profile and click Subscribe. Pay by card or wallet balance.

Payments and Earnings

What payment methods are accepted?

Major credit and debit cards and other methods available at checkout.

When do creators get paid?

Request a withdrawal once you reach the minimum payout threshold. Processed within 3-7 business days.

Is there a platform fee?

Yes. The commission rate is shown in your creator dashboard.

Content and Safety

What content is allowed?

Adult content between consenting adults (18+). Content depicting minors or illegal acts is strictly prohibited.

How do I report a problem?

Use the Report button on any post or profile, or email hello@datemi.org.

Technical

Supported video formats?

MP4, MOV, AVI and most common video formats. Videos are converted automatically.

Still need help?

Email hello@datemi.org and we will get back to you within 24 hours.